Privacy policy Fleurs Pois et cie

The present privacy policy defines and informs you on how Fleurs Pois et Cie uses and protects the information that you transfer to us, if applicable, when you use the web site accessible from the following link : www.fleurspoisetcie.com (hereinafter “the website”).

Collect and use of personal data

Personal data are information that can be used to identify you directly or indirectly. This data also includes anonymous data relating information that can be used to identify you directly or indirectly.

Below are listed the different types of personal data that we may collect as well as how we may use them.

Personal data that may be collected

Data regarding payments: if you make a purchase, we will collect personal data related to that purchase. Data collected will include payment data, such as the type of your credit card (Visa, MasterCard…), your payment method (credit card, check or bank transfer), and the name of your bank, as well as any other information regarding your bank account such as billing data, delivery data and your contact information. If you indicate it, we will also collect your date of birth.

Customer-provided data: we collect the data you provide us when you interact with us in any way, this include when you contact us, provide feedback or subscribe to our newsletter.

Processing of personal data

Fleur Pois et Cie process and control your personal data for the following purposes:

Provide, maintain, and improve our products and services: we use your personal data to help us provide, maintain, and improve our products and services. This includes the use of personal data for purposes such as data analysis, research and audits. Such processing is justified by our legitimate interest to offer you products and ensure the smooth running of our business activities. If you take part in any competition or other promotional action, we may use your personal data to ensure efficient management of such programs. Some of these promotional actions are governed by additional rules and conditions, which may involve other types of use of your personal data. Before enlisting in any of these promotional actions, we strongly suggest that you read the terms and conditions for each one of them.

Communicate with you: We may use your personal data to send promotional e-mails regarding our products and our newsletter, to contact you about your account or your purchases, as well as to inform you on our policies and terms and conditions. If you do not wish to receive our promotional emails, you can contact us to unsubscribe. We may also use your personal data to process and respond to your inquiries when you contact us.

Provide and analyse marketing campaign and targeted service effectiveness: subject to your prior consent, we may use your personal data to improve your experience on our website but also to analyse the effectiveness of our promotional campaigns.

For any use of your personal data described above requiring your prior consent, please note that you can withdraw your consent at any time by contacting Fleurs Pois et Cie.

Recipient of your personal data

Fleur Pois et Cie is the sole recipient of your personal data. This data, whether in individual or aggregated form, is not transmitted to a third party, notwithstanding subcontractors with whom Fleur Pois et Cie work with. Neither Fleurs Pois et Cie, nor any of its subcontractors can market the personal data of visitors and users of the website.

Data storage period

Your personal data will be kept by Fleur Pois et Cie as long as necessary for the purposes for which it was collected. This period may not exceed 5 years.

Security measures

We use reasonable technical, administrative and physical security measures designed to protect and prevent unauthorised access to your data, and to properly use the data we collect.

For example, access to your personal data is limited to our employees, subcontractors and agents who need access to this data to perform the tasks assigned to them. It is essential that you take the necessary precautions to protect yourself against unauthorised access to your credentials, your computer or any other device. However, in the event of a security breach, we will promptly notify you and the relevant authorities if required by law.

Personal data rights and freedom

We take all reasonable steps to ensure that your personal data is accurate, complete and up to date. You have the right to ask us to complete, correct, update or delete personal data concerning you and kept by us. You also have the right to restrict or object to processing of your personal data, at any time. You can file a complaint with the competent supervisory authority, namely the French Data Protection Agency, regarding the processing of your personal data. To protect your personal data privacy and security, we may ask you to confirm your identity and your right to access that data. We may also search for and provide you with personal data in our possession. In some cases, applicable laws or regulatory requirements allow, or compel us, to decline to provide or delete some or all of the personal data that we hold.

Response time

Fleur Pois et Cie undertakes to respond to your request for access, rectification, opposition or any other additional information request within a reasonable period of time, which may not exceed 30 days from reception of you request.

Changes to this Policy

We may change this Privacy Policy from time to time, so we can stay in tune with new technologies and regulatory requirements. We expect those changes to be minor. Any non-significant change will take effect immediately after the publication of the updated privacy policy. However, these changes may be more significant. In such cases, you will be notified of those changes.

By continuing to use our products and services after changes to the Privacy Policy go into effect, you agree to be bound by the revised policy. If you do not agree to the revised Privacy Policy, we invite you to contact us so that we can delete your data as soon as possible.

If you have any questions regarding this Privacy Policy or its implementation, you can contact us by using contact on our website or by sending us an e-mail to veronique.a@fleurpoisetcie.fr or caroline.j@fleurpoisetcie.fr

Cookie Policy

As editor of the website, Fleur Pois et Cie may install a cookie on the hard drive of your device (computer, tablet, mobile etc.) to ensure smooth and optimal navigation on our website.

“Cookies” are small text files of limited size, which enable us to recognize your computer, tablet or mobile in order to personalize the services we offer.

The data collected by cookies does not in any way allow us to identify you personally. We exclusively use cookies for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interest. No data is communicated to third parties unless Fleurs Pois et Cie has obtained your prior consent, or unless such disclosure of this data is required by law, court order, or any authorized administrative or judicial authority.

To help you understand which data cookies identify, see below a list of the different types of cookies which may be used on Fleur Pois et Cie website; their names, their purpose, and their duration of conservation.

Setting your cookie preferences

You can accept or decline the use of cookies at any time by clicking here.

When you first visit the Fleur Pois et Cie website, a banner giving brief information about the installation of cookies and similar technologies appears at the bottom of your screen. This banner informs you that by accessing to Fleur Pois et Cie website (by uploading a new page or by clicking on various elements of the website for example), you accept the use of cookies on your device. You are also considered to have consented to the installation of cookies by clicking on the “OK” button on the right-hand side of the banner at the top of your screen. Depending on the type of cookie, your consent to the installation and reading of cookies on your device may be mandatory.

Functional cookies: these cookies are necessary to the operation of the website. They activate different essential features such as the shopping cart. If you disable these cookies, we will not be able to answer your inquiries.

Performance and audience measurement cookies: These cookies collect data on how visitors use our website and what pages they visit while browsing. Data collected using these cookies allow us to improve our website and to facilitate its use. These cookies do not collect any information regarding the identity of the user. If you disable these cookies, you will not have access to some of the website’s features or services. This would also limit the support and information we could provide you.

Personalization and analytics cookies: These cookies collect information, which we may use in aggregate form to help us understand how our websites and services are used. They will evaluate the efficiency of our marketing campaign and help us personalize our website. If you disable these cookies, you will not have access to some of the website’s features or services. This would also limit the support and information we could provide you.

Social cookies: These cookies allow you to share some of the content published on our website especially via the use of social network application sharing buttons. These cookies can also be used for advertising purposes. There are various tools at your disposal for managing cookies. Most internet browser are configured by default to authorize the installation of cookies. You can change your browser’s standard settings so that all cookies are systematically rejected, or so that cookies can be accepted or rejected depending on their issuer.

WARNING: We draw your attention on the fact that by refusing to store cookies on your device, your experience on our website may be altered as well as some of the features and services of the present website may not be accessible. If so, Fleur Pois et Cie decline all responsibility regarding the consequences related to the degradation of your browsing experience which occurs because of your choice to decline, delete or block the cookies necessary for the operation of the website. These consequences shall not constitute a damage and so, you cannot claim any compensation for it.

For further information regarding the tools to control cookies you can consult the CNIL website:https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be install on your device. These settings have no impact on your browsing but you will lose all the benefit provided by the cookie.

For any inquiries or additional requests regarding the present cookie policy, please contact us by using our contact on our website or by sending us an email to the following address: Veronique.a@fleurpoisetcie.fr or caroline.j@fleurpoisetcie.fr

Consumer review

Consumer reviews are shown with the consumer’s first name and city, followed by the consumer’s text. Reviews are posted on the website for an indefinite period.